Control Technology — Customer Support

Control Technology strives to offer an outstanding customer experience as we work with you to navigate complex technical projects.

Some of our customer support activities include:

• Providing of technical documentation package sufficient to troubleshoot and maintain the end item throughout the useful life of the product

• Generation of Operation and Maintenance (O&M) Manual to include theory of operation, electrical schematics, bills of materials, panel layouts, software documentation, troubleshooting guidelines, suggested spare parts lists, vendor contacts, and maintenance schedules

• Providing of on-site classroom technical training for operators and maintenance technicians

• Continuing post-delivery consultation

• Providing a 1 year product and service warranty

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